Welcome to your Legacy™ uPVC Sliding Sash Windows
On this page you will find useful information such as video instructions on how to operate your sash windows and guides on how to maintain them.
Using your Legacy™ Windows
Your new Legacy sash windows are the result of years of careful design, development and refinement. The sashes slide smoothly and also tilt inwards, making them easy to open and clean. Take a look at the video below to see how it all works.
Unlock Smart Features!
Turn your Legacy uPVC Sash Windows into smart, alert windows. With the integrated smart kit built in, add Kubu sensors anytime to receive instant alerts for sash movement, break-in attempts, bad weather, and more.
With Legacy Protect, you can enjoy intelligent, connected windows designed for the modern home of tomorrow.
Kubu sensors are sold separately and require activation to enable smart features.
Security
Kubu sensors notify you instantly if a sash is moved or a possible break-in is detected, giving you real-time awareness while keeping your home’s traditional look intact.
Peace of Mind
Keep tabs on your windows wherever you are. Check open or closed sashes, ventilation, and daily activity straight from your smartphone.
Weather Warnings
Be prepared for rain, wind, or pollen. Legacy Protect keeps you informed of changing conditions so you can act quickly to safeguard your home.
Your Windows, But Smarter
Legacy Protect windows retain traditional detailing, with no obvious technology on display. Watch the video to see how the technology works.
Loved by Homeowners
Throughout the years, Legacy Sash Windows have been installed hundreds of thousands of times. See how other customers have transformed their homes with the attention to detail and quality that Legacy delivers.
Common
Questions
How do I operate the sliding sashes?
To open your uPVC sash window, lift the lower sash gently until it is fully open. Locate the tilt latches at the top of the sash. Release both latches at the same time and carefully tilt the sash inwards for cleaning. To close, tilt the sash back into place and ensure it sits flush with the frame.
What if my sash is stiff or doesn’t stay up?
If your sash feels stiff or won’t stay open, it’s usually due to misaligned balances, or minor mechanical adjustments being needed. First, check the channels are clear and clean. Lubricate the moving parts with a silicone-based spray (avoid WD-40). If the sash still doesn’t move smoothly or stay up, contact your installer - they can adjust the balance mechanisms to restore smooth operation.
How do I clean my sash windows?
To keep your sash windows looking their best and operating smoothly, clean them regularly with warm soapy water and a soft cloth, avoiding abrasive cleaners or harsh chemicals that could damage the finish. Wipe down the glass with a standard glass cleaner or a mild vinegar-water solution.
Window Care & Guarantee
Read our simple guide to keep your Legacy uPVC Sliding Sash Windows looking and performing their best.